MTC begins delivering survey results within hours of receiving patient visit data. It allows our clients to react immediately to patient concerns.
- MTC’s “Drill Down Technology” allows you to explore problem areas through additional questions triggered by the patient responses
- Qualitative research can be done by “open-ended” probing questions that gather the opinions and experiences of patients
- Quantitative research helps identify the frequency of specific problems
- Trigger responses ensure that only patients who have had a negative experience are asked the drill down questions – others are not bothered
MTC assumes the risk for cost per completed survey and offers a fixed price per completed survey. Our fixed price includes all reports, including normative benchmarking reports.
The real question is: “Why shouldn’t your vendor give you a guaranteed price per completed survey?”