MTC Health: Patient Satisfaction Surveys  
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Welcome to MTC
How Good Should Your Sample Controls Be?
Same providers – same patients – before/after switching to MTC:

Before: Missed 96% of survey goals (44 completes per provider)
Before: 62% of providers over sampled
Before: 34% of providers under sampled (below minimum threshold for reporting)
Before: 49% of the individual surveys collected were waste – over or under sampled/no report
Before: Their vendor reported a 28% overall response rate. (The actual useful response rate after eliminating waste was 14%)
After: 97.3% hit exactly their completed survey goal.
After: 0.01% wasted surveys
After: The USEFUL SURVEY participation rate was 45.2%

Which survey do you think physicians would find credible, compelling and convicting?

Now you can see why this client switched from one of the largest mailed survey vendors to MTC – and has renewed their contract.

They are getting twice as many surveys for the same cost.
Why Have Others Switched to MTC
Survey Cost Calculator
Mailed Survey IssuesExpand Menu
Survey Quality: What's Good and What's Bad?Expand Menu
Benefits of the Hybrid Protocol Expand Menu
MTC: The Tools to Make Your Job EasierExpand Menu
How Does the Hybrid Protocol Work?Expand Menu
National Normative DatabaseExpand Menu
Debunking MythsExpand Menu
Strategies for Improving Satisfaction
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