Myths About Mailed Surveys...
“Mailed surveys are the most cost-effect method of surveying patients“
The truth is, mailed survey methodologies typically cost twice as much as MTC’s surveys. Not only that but using mailed surveys clients – not the survey vendors – bear the risk for high costs from low response rate mailed surveys.
Using our system MTC – not the client – bears the risk for the cost of making additional phone calls to resistant patient groups.
Put another way, for the same survey budget you:
- May be able to double the number of surveys you do for providers.
- Will dramatically increase the frequency with which you can give statistically significant reports to providers.
- Will decrease the lag time between visit and a full and complete management survey report from months to days.
- Will decrease the days for response from the recording a patient complaint on a survey to receipt of the complaint from four to eight days to forty seconds.