MTC Health: Patient Satisfaction Surveys  
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Myths About Mailed Surveys...
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Myths About Mailed Surveys...
“Mailed surveys are the most cost-effect method of surveying patients“

The truth is, mailed survey methodologies typically cost twice as much as MTC’s surveys. Not only that but using mailed surveys clients – not the survey vendors – bear the risk for high costs from low response rate mailed surveys.

Using our system MTC – not the client – bears the risk for the cost of making additional phone calls to resistant patient groups.

Put another way, for the same survey budget you:
  • May be able to double the number of surveys you do for providers.
  • Will dramatically increase the frequency with which you can give statistically significant reports to providers.
  • Will decrease the lag time between visit and a full and complete management survey report from months to days.
  • Will decrease the days for response from the recording a patient complaint on a survey to receipt of the complaint from four to eight days to forty seconds.
Why Have Others Switched to MTC
Survey Cost Calculator
Mailed Survey IssuesExpand Menu
Survey Quality: What's Good and What's Bad?Expand Menu
Benefits of the Hybrid Protocol Expand Menu
MTC: The Tools to Make Your Job EasierExpand Menu
How Does the Hybrid Protocol Work?Expand Menu
National Normative DatabaseExpand Menu
Debunking MythsExpand Menu
Strategies for Improving Satisfaction
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