MTC Health: Patient Satisfaction Surveys  
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Normative Reporting Suite
Welcome to MTC
Normative Reporting Suite
Domain Selection and Reporting You can use standard “domains” or question groups:
You can select reports using all questions
You can create custom domains or groups of questions
All questions, including custom questions, are able to be included in normative comparisons

Facility Selections for Comparison
All providers, this facility
All providers, this specialty/this facility
All providers, this location/this facility
This provider, this facility

Report Answer Detail Selection
All Answer Detail
Top Box
Four Point Percentile
Five Point Scale

Normative Database Benchmark Comparisons
This specialty
All specialists – grouping
All primary care – grouping
All providers/all specialties
All facilities
Why Have Others Switched to MTC
Survey Cost Calculator
Mailed Survey IssuesExpand Menu
Survey Quality: What's Good and What's Bad?Expand Menu
Benefits of the Hybrid Protocol Expand Menu
MTC: The Tools to Make Your Job EasierExpand Menu
How Does the Hybrid Protocol Work?Expand Menu
National Normative DatabaseExpand Menu
Debunking MythsExpand Menu
Strategies for Improving Satisfaction
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