Patient Satisfaction Surveys
Creating a Baseline: Assessing the satisfaction of your patients is a vital element in creating an exceptional patient experience. An MTC Snapshot Patient Experience Assessment gives you a point in time baseline as a platform for analyzing strengths, weaknesses and opportunities for improvement. MTC offers consulting services to develop leadership strategies and implementation plans and tool kits that set your entire physician and operational team up for success.
There is no need to lose time reinventing the wheel - our experienced consultants know exactly what steps your organization needs to take to make the difference.
Tracking Change Over Time: Ongoing feedback is vital for sustaining positive behavior changes. The MTC Real Time Patient Experience Assessment feeds back to your leadership team in real time who is delivering exceptional patient experiences, what additional work needs to be done and where to effectively deploy additional training resources.
Immediate ROI: For many organizations, MTC offers an immediate bonus: Our Hybrid Survey methodology costs half or less than what other companies typically charge for mailed surveys. What this means is that, often for the same budget, our clients can do a comprehensive assessment of the current patient experience, secure the services of experienced professionals to fast-track organizational changes and get real time feedback every month.
Contact MTC at Surveys@MTCHealth.com or call us at 800-295-9681 for more information about how others have used our tools and expertise to create an exceptional patient experience.
Click here for a more detailed look at our hybrid survey methodology as compared to mail and other survey methods.